Before her aviation career, Monica graduated from the University of Massachusetts with a B.S. in Business Administration and achieved a certificate in Human Resources from Duke University. She worked successfully for Fortune 500 companies such as IBM, earning her the IBM’s Means Service Award, a distinction for outstanding performance. Although successful in the corporate world, Monica was bitten by the ‘entrepreneurial bug,’ which led her to establish and operate her business successfully.
Monica began her aviation career after relocating to the warmer climate of the Carolinas as a crew member for a regional airline. Proving herself as a strong thought leader to management, yet a servant leader amongst the crew bases. In less than a year, she was appointed manager of a 200-member crew that served the airline’s newest base at Raleigh-Durham Airport, supporting the Delta and United brands. In quick order, she was requested to serve on the airline’s advisory board, including working with the legal team on high-profile projects. Monica traveled throughout the country, identifying well-qualified flight schools to become flight training service providers for the airlines for their new program and training new recruiters.
Having spent many hours with flight school C-suite executives across the country, Monica quickly identified a commonality – a strong and urgent desire for flight school’s growth but was inundated with daily operational tasks and left without time and bandwidth for planning and executing a strategic growth plan.
Through her leadership, strategic planning, strategic relationships, and implementation, she successfully built an ‘A’ team for a ‘mom and pop’ flight school, doubling the school’s revenue within 18 months. During this time, she introduced the flight school to new financing sources, process optimization and automation, growth planning, sales training, building pipelines, re-branding, and marketing strategy – all proving to be key components to their continued growth. This increased their productivity, efficiency, and transparency across the entire organization.
Monica’s success also included identifying an investor for additional aircraft and also successfully negotiating an $8 million dollar ground lease at a nearby airport for a $13 million dollar project. Motivated by her success, Monica has since taken ‘the show on the road’ by launching 2MQ Consulting as an outsourced suite of tools, services, and workforce. She and her carefully curated team of consultants with varied expertise have guided nationwide aviation schools in growth readiness, efficiency, and sustainability while working collaboratively under one umbrella.
She attributes her success to her knowledge and ability to build and grow great teams and earn respect in and around the aviation industry and beyond through collaborations.
